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What is corporate social responsibility and why is it important?

What is corporate social responsibility and why is it important?
What is corporate social responsibility and why is it important?

Corporate social responsibility (CSR) is an increasingly important concept in today's business world. It refers to the responsibility that companies have to operate in a socially and environmentally responsible manner, while also generating profit. In this blog, we will explore what CSR is, why it is important, and provide statistical analysis and relevant sources to support our findings.

What is Corporate Social Responsibility?

Corporate social responsibility is a business approach that involves integrating social and environmental concerns into a company's operations and decision-making processes. This includes taking responsibility for the impacts of a company's activities on society and the environment and making a positive contribution to these areas. CSR encompasses a wide range of activities, such as environmental sustainability, philanthropy, ethical business practices, and community involvement.

Why is Corporate Social Responsibility Important?

CSR is important for a number of reasons. Firstly, it helps companies to build a positive reputation and strengthen their brand. A study conducted by Cone Communications found that 84% of consumers say they seek out responsible products whenever possible, and nearly two-thirds (62%) are willing to pay more for sustainable products (1). By engaging in CSR activities, companies can differentiate themselves from their competitors and appeal to socially conscious consumers.

Secondly, CSR helps companies to reduce their environmental impact and contribute to the fight against climate change. According to a study conducted by the Carbon Trust, businesses that take action on climate change can benefit from increased profitability, improved brand reputation, and reduced operational costs (2). By reducing their carbon footprint, companies can not only reduce their impact on the environment but also improve their bottom line.

Thirdly, CSR can improve employee engagement and retention. According to a study by Cone Communications, 74% of employees say their job is more fulfilling when they have a positive impact on social and environmental issues (1). By engaging employees in CSR activities, companies can foster a sense of purpose and pride, which can lead to increased loyalty and reduced turnover.

There are many examples of companies that have successfully implemented CSR strategies.

One such example is Patagonia, an outdoor clothing and gear company that is committed to environmental sustainability. Patagonia has implemented a number of initiatives to reduce its environmental impact, such as using recycled materials in its products and implementing renewable energy sources in its operations. In addition, Patagonia has a program called "Worn Wear" which encourages customers to repair their clothing rather than buy new products. This program not only reduces waste but also strengthens customer loyalty.

Another example is Unilever, a consumer goods company that is committed to sustainability. Unilever has set ambitious targets for reducing its environmental impact, such as sourcing 100% of its agricultural raw materials sustainably and becoming carbon positive by 2030. In addition, Unilever has implemented a number of initiatives to improve the health and well-being of its employees, such as offering flexible work arrangements and providing access to healthcare.


Corporate social responsibility is an essential component of modern business practices. By integrating social and environmental concerns into their operations, companies can not only benefit society and the environment but also their bottom line. By engaging in CSR activities, companies can build a positive reputation, reduce their environmental impact, improve employee engagement, and contribute to a more sustainable future for all. I hope this whitepaper has inspired and motivated businesses to embrace CSR and contribute to a better world.

How Neki Can Help?

Neki is a social impact platform for companies that enables them to support various charitable causes, such as education, health, environment, animal welfare, and much more. Through Neki, companies can donate to and fundraise for verified and transparent nonprofit organizations and track the impact of their contributions.

Neki also offers an employee engagement program that encourages employees to volunteer and donate to their favorite causes. This can create a positive work environment and foster a sense of purpose and fulfillment among employees. Neki is a technology platform that can be integrated with your in-house communication tools such as Slack and Microsoft Teams to help create a culture of giving back in your company.

To learn more about how Neki can help you empower your goodness, Book a Demo by clicking the button at the top right corner and join the movement today!


  1. Cone Communications. (2017). CSR Study. Retrieved from

  2. The Carbon Trust. (2021). The business case for climate action. Retrieved from

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