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Security and Privacy - Your trust, our priority

At Neki, protecting your data goes beyond policies—it’s a responsibility we hold close to heart. We understand that your trust is built on how well we safeguard your information, and we’re committed to ensuring your data is secure, private, and always in your control. We are committed to building trust through transparency and safeguarding your data with enterprise-grade security measures. Your business relies on us, and we take that responsibility seriously. We believe in providing you with a platform that is not only powerful but also secure by design.

How We Keep Your Data Safe

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Your data, your control: Robust access control and identity management

We use advanced Identity and Access Management (IAM) tools to ensure only authorized users can access your data.

  • Single Sign-On (SSO): Seamlessly integrate with your existing identity provider using SAML to simplify access for your team.

  • Multi-Factor Authentication (MFA): All users are required to use MFA to provide an additional layer of security beyond a password.

  • Role-Based Access Control (RBAC): Assign specific permissions based on job roles to enforce the principle of least privilege.

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Protecting Your Data at Every Stage: Comprehensive data security and encryption

We protect your sensitive data with multiple layers of defense and modern encryption standards.

  • Encryption at Rest and in Transit: All data is encrypted both when stored on our servers (at rest) and as it moves across networks (in transit) using industry-standard protocols like AES-256.

  • Regular Backups: We maintain frequent, secure backups and have a proven disaster recovery plan to ensure your business continuity.

  • Secure Integrations: We carefully vet all third-party integrations to manage your expanded attack surface and ensure secure data transfers.

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Always vigilent, always prepared: Continuous security monitoring 

Our security posture is never static. We use continuous monitoring and a proactive incident response plan to stay ahead of threats.

  • Real-time Threat Detection: We use automated tools to continuously monitor for anomalies and potential security incidents.

  • Incident Response Plan: We have a clear, documented plan to contain, analyze, and resolve any security breaches quickly and effectively.

  • Security Audits and Compliance: We undergo regular third-party security audits, such as SOC 2, and adhere to relevant compliance frameworks like GDPR and HIPAA to ensure we meet the highest standards.

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